The second-hand marketplace Users Share Anger About Sizing Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has updated its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Online Platforms Backlash
Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
It has advised users to review their products and manually change the size when needed, which has left users frustrated.
Measurement Approach Updates
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Manual Updates
A different user, based in Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.
